Terms of Service

Last updated: April 9, 2026

1. Acceptance of Terms

By downloading, installing, or using OurHand ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the App.

2. Description of Service

OurHand is a watch collection management app that allows you to catalog, track, and manage your watch collection. The App provides features including collection management, market valuations, AI-assisted watch identification, maintenance reminders, and more.

3. Account Registration

You must create an account to use OurHand. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must provide accurate information and keep it up to date.

4. Subscriptions & Payments

4.1 Free Tier

OurHand offers a free tier with limited features (up to 15 watches, limited AI identifications, etc.). The free tier is ad-free and does not require payment.

4.2 Premium Subscription

Premium features are available via auto-renewable subscriptions:

4.3 Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period at the same price.

4.4 Cancellation

You can manage and cancel your subscription at any time through your device settings: Settings → [Your Name] → Subscriptions. Cancellation takes effect at the end of the current billing period. You retain access to premium features until the period ends.

4.5 Free Trial

The yearly subscription includes a 7-day free trial. If you cancel before the trial ends, you will not be charged. If you do not cancel, your subscription will begin at the end of the trial period.

4.6 Refunds

Refunds are handled by Apple in accordance with their refund policies. We do not process refunds directly.

5. Ad-Free Commitment

OurHand is 100% ad-free for all users, both free and premium. We do not display banner ads, interstitial ads, video ads, sponsored content, or affiliate links within the App. Revenue comes exclusively from premium subscriptions.

6. Acceptable Use

You agree not to:

7. Intellectual Property

The App, including its design, features, and content (excluding your personal data), is owned by OurHand and protected by intellectual property laws. You retain ownership of all data you enter into the App.

8. Valuations & Market Data

Market valuations displayed in OurHand are indicative asking prices sourced from TheWatchAPI, based on thousands of online listings. They are not appraisals, guaranteed sale prices, or insurance valuations. We display confidence ratings (High/Medium/Low) to help you assess data quality. You should not rely solely on OurHand valuations for financial decisions.

9. AI Watch Identification

AI-powered watch identification is provided as an assistive tool. Results are suggestions, not guarantees. You must confirm AI suggestions before they are saved to your collection. OurHand is not liable for incorrect identifications.

10. Data & Privacy

Your use of the App is also governed by our Privacy Policy, which details how we collect, use, and protect your data.

11. Limitation of Liability

To the maximum extent permitted by law, OurHand shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to loss of data, loss of profits, or errors in valuations.

Our total liability shall not exceed the amount you paid for the App in the 12 months preceding the claim.

12. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability. We may perform maintenance, updates, or experience downtime. Third-party services (TheWatchAPI, OpenAI, Frankfurter API) may also experience outages outside our control.

13. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. You may delete your account at any time through the App settings, which will permanently remove all your data.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Continued use of the App after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes shall be resolved in the courts of Rotterdam, the Netherlands.

16. Contact

For questions about these Terms, contact us at:
support@ourhand.app